Elevating Customer Service: How BPO Support Builds High-Performing Teams in 2025
An inbound contact centre focuses on receiving incoming calls initiated by customers. On the other hand, an outbound contact centre is responsible for making outgoing calls to customers or potential clients.
How to Build a Successful Customer Service Team with BPO Support in 2025
An inbound contact centre focuses on receiving incoming calls initiated by customers. On the other hand, an outbound contact centre is responsible for making outgoing calls to customers or potential clients.
