Our department enjoyed working in your team environment and some of our staff get along well with your team.

We are very pleased and appreciate for all the cooperation provided by your team in developing the system. That was really a great idea and it was very helpful for us in managing the complaint system. Indirectly, most calls/ complaints received from the public can be answered immediately especially when there is a water crisis.

We greatly appreciate all the works and cooperations that have been given by your team in handling complaints from the public. If your team have any suggestions to further improve the complaint system, we would be very pleased and looking forward to it.

It’s been a pleasure to work with your team. Handing calls and complaints is never an easy task especially when being scolded and insulted by the public. Congratulation and thank you to all your team for the working commitment. We would highly recommended your service to others.