Commerce Access
BPO Service Provider
A BPO – business process outsourcing company in Malaysia that seeks to drive impactful growth delivering value through effective bespoke solutions that empowers businesses to achieve more. Optimize your operations with expert Business Process Outsourcing in Malaysia, combining advanced solutions to drive efficiency, reduce costs, and strengthen your business focus.
Commerce Access
BPO Service Provider
A BPO – business process outsourcing company in Malaysia that seeks to drive impactful growth delivering value through effective bespoke solutions that empowers businesses to achieve more.
2008
Established
100+
Clients Served
170+
Employees
93%
Customer Satisfaction Rate
#EverReady
Our Services
As a leading BPO service provider in Malaysia, we specialize in a range of services designed to enhance your business operations. From inbound call center services to outbound contact center solutions and training services, our comprehensive approach positions us as your trusted partner among the top BPO companies in Malaysia for all your business process outsourcing needs. Dive into our list of services, we might just be a right fit for you. Dive into our list of services, we might just be a right fit for you.
Inbound Contact Centre
Outbound Contact Centre
Customer Service Excellence Training & Consultancy
Accreditations & Certifications
Our unwavering commitment to excellence and relentless pursuit ensure strict adherence to industry standards, solidifying our reputation as a leading BPO outsourcing company in Petaling Jaya, Malaysia.
Human Resource
Development Corporation
ISO 18295
Call-Centre Certified
ISO 37001 Certified
COPC Customer
Experience Standard
Information Security
Management ISO 27001
SIRIM Cutomer Contact Centre
ISO 18295-1: 2017
SIRIM Anti-Bribery
ISO 37001: 2016
Human Resource
Development Corporation
COPC Customer
Experience Standard
Information Security
Management ISO 27001
ISO 18295-1: 2017
Anti-Bribery
Management System
ISO 37001: 2016
CyberSecurity Malaysia Collaboration Program, Strategic Partner
Gold Award for Best Outsourced Inbound Contact Centre Under 100 Seats
Human Resource
Development Corporation
COPC Customer
Experience Standard
Information Security
Management ISO 27001
Customer Contact Centre Management System
Anti-Bribery Management System
CyberSecurity Malaysia Collaboration Program, Strategic Partner
Gold Award for Best Outsourced Inbound Contact Centre Under 100 Seats
Customer Experience Standard
Contact Centre Under 100 Seats
Strategic Partner
Cybersecurity Malaysia Appreciation Award
