From Support to Strategy: How Our BPO Services Are Evolving to Drive Business Growth
An inbound contact centre focuses on receiving incoming calls initiated by customers. On the other hand, an outbound contact centre is responsible for making outgoing calls to customers or potential clients.
Elevating Customer Service: How BPO Support Builds High-Performing Teams in 2025
An inbound contact centre focuses on receiving incoming calls initiated by customers. On the other hand, an outbound contact centre is responsible for making outgoing calls to customers or potential clients.
