Commerce Access and Halal Development Corporation (HDC) Join Forces to Redefine Halal Industry Customer Service
Commerce Access Sdn Bhd (Commerce Access) and The Halal Development Corporation Berhad (HDC) have unveiled a transformative partnership at Jelajah Halal Malaysia 2023 @ Perak, signalling a ground breaking collaboration in elevating customer service standards within the halal industry. This strategic alliance signifies the fusion of business process outsourcing (BPO) services with the halal sector, ushering in a new era of innovation and growth while simultaneously enhancing HDC’s customer experience to new heights.
Commerce Access Sdn. Bhd (CASB), a company known for Business Process Outsourcing (BPO) and Digital Paper Sdn. Bhd. (DPSB), a cloud solution service provider, has joined forces to introduce the latest in Contact Centre as a Service (CCaaS) technology to Malaysia known as Talkdesk, a leading CCaaS platform.